Call Center Security
Call center security is of utmost importance to us. We recognize the significance of your online bookmaking business and make it our top priority to ensure your success. We are committed to safeguarding your operations and providing a secure environment for your customers.
Our business is dedicated to guaranteeing that your clients can play with 100% uptime and are satisfied with our exceptional customer support center. Unlike many other online sportsbook software companies, we go the extra mile to avoid technical mistakes and complications. One of the ways in which we ensure this is through rigorous testing and quality control measures. Our team of experts meticulously inspects our software solutions to identify and rectify any technical errors or glitches before they become a problem for our clients. By taking proactive steps to eliminate potential issues, we aim to provide a hassle-free platform that our customers can rely on. Our dedication to excellence sets us apart, as we understand that a smooth and seamless experience is paramount for our users. With our management staff boasting over 40 years of combined experience in bookmaking and utilizing the best software in the industry, we understand the significant financial implications that even the tiniest mistake can have for bookies. Additionally, our unwavering commitment to excellence ensures that all operations are executed with utmost precision and accuracy.
Offshore Call Center
Our offshore call center is available 24/7, 365 days a year for players to place wagers and ask general questions regarding their personal accounts. Our representatives are fluent in English, Spanish, Cantonese, and Mandarin in order to provide the highest level of customer care worldwide.
A combination of three distinct phone systems, including landlines, Voice over Internet Protocol (VoIP), and satellite phones, ensures consistent communication. This diversified approach maximizes reliability and minimizes the risk of disruptions in connectivity.
Website
Your players can also take advantage of the free website (enhanced with advanced technology) provided to the bookmaker as part of our Internet sports betting service package. With a wide range of templates and features available, bookies are guaranteed to find one that suits their individual preferences. Our service pack offers a reliable and user-friendly platform for bookmakers and their players to engage in online sports betting seamlessly.
Additionally, our sophisticated software is equipped with cutting-edge technology, ensuring a secure and convenient betting experience. Whether your players are new to sports betting or seasoned veterans, our platform caters to all levels of expertise.
With the ability to customize the website to align with your branding and personal style, bookies can create a professional online presence that stands out in the competitive sports betting industry.
Support Team
Furthermore, our dedicated customer support team is available to assist bookies with any questions or technical issues that may arise. We are committed to providing excellent service and helping bookmakers thrive in their online sports betting ventures.
Price Per Head employs a team of skilled IT staff, which includes in-house programmers, network engineers, and data control technicians. Each team member possesses extensive experience in online gaming, wagering systems, internet security, and data encryption.
Additionally, the company ensures that its IT staff consists of individuals who are well-versed in these fields, duly equipping them to tackle any challenges that may arise. The in-house programmers are adept at developing and maintaining the necessary software required for smooth operation. Meanwhile, the network engineers proficiently build and maintain a secure and stable network infrastructure. Moreover, the data control technicians adeptly oversee and manage data, employing robust security measures and encryption techniques to safeguard sensitive information.
As a result of their collective expertise, Price Per Head’s IT staff is able to provide reliable and efficient services to its clients. Whether in need of technical support, system optimization, or data protection, customers can be confident that the team has the necessary skills to meet their demands.
Secure Servers
Four secure servers, located in different facilities, safeguard all our encrypted data. This information is further protected by multiple firewalls to ensure we maintain our strict security standards. Alongside these measures, we also employ additional layers of security to enhance our system’s protection.
Our team is always working on implementing key elements such as convenience, security, and satisfaction.
At Price per Head, we have made sure to take every imaginable step to protect both you and your players. No expense has been spared to ensure accessibility and satisfaction.
We will never cease our efforts to enhance our 24/7 call center security operations and technology. If you require any further information about our services, please do not hesitate to contact us.
